Every Business Needs a Strong Partnership with a Language Service Provider!
Every year business owners set plans and goals that are to be achieved in order to develop growth within their business. Some goals may be, increased sales, managing time more efficiently or improving customer service, but business owners should also take into consideration the times we live in and how our population varies tremendously from region to region then setting goals. America is a melting pot of culture, language, and diversity and business owners are keying into the fact that they are not only selling their products and services to English speaking customers. Times have changed and will continue to change, in 2013 61.6 million people living in America, US and foreign born, spoke languages other than English while at home. In 2015 that increased to 64.7 million people. Most of these individuals spoke English as well, however at least 25.1 million were considered to have a limited English proficiency (LEP).
As a business owner, not taking this sizable influx of non-English speaking customers into account could be detrimental to your growth in the American business industry today. Partnering with a professional language service provider can provide you access to many language services that can help you in reaching potential non-English speaking customers. Niki’s Int’l Ltd., a language service provider with 20 years of language service experience is the answer to helping you obtain your business goals. There are a multitude of benefits you acquire by developing a strong relationship with a language service provider. Reaching out and accommodating a non-English speaking target market can add value, create a positive customer experience, increase efficiency and save time within your business. It can be intimidating to begin new business ventures, but if you’re ready to expand, contact Niki’s Int’l Ltd., they will provide you with all the language services you need in order to broaden and develop your business on a larger scale.
- Access to 350 Languages and Dialects
Language service providers such as Niki’s Int’l Ltd. have solid and established relationships with interpreters and translators who are available in over 350 different languages and dialects. Do you think it may be difficult to obtain an on-site interpreter who speaks a low demand language in your specific area? Don’t worry, Niki’s Int’l Ltd. can provide telephone interpretation or video remote interpretation services so that no language barrier will get in the way of your business dealings.
- Access to Many Specialized Language Services and Features
- On-Site Interpretation
- Telephone Interpretation
- Video Remote Interpretation
- Technical Documentation Translation
- Certified and Experienced Interpreters and Translators
- Sign Language Interpretation Services
- Professional Schedulers
- Website Localization
- Transcreation Services
- Increased Sales and Customer Care: People Prefer to Make Online Purchases in Their Native Language
If you are a business owner today, then you know that there aren’t any successful businesses that run without a working, functional and user friendly website. 75% of internet users do not make important purchasing decisions unless the product description is in a language they speak and fully understand. Studies indicate that when consumers whose first language was not English were asked about purchases such as plane tickets, rental cars, music or sporting event tickets, banking and loan services and insurance plans, four out of five individuals said that they would prefer to make purchases where communication and information is offered in their native language. 70% of people who use the internet do not speak English, so by not providing your website in the language spoken by the target market you are trying to reach, you’re excluding many potential customers for the simple fact that they cannot understand your website.
If you are entering into a global market, then localizing your business’s website can allow you to reach new audiences successfully and make them feel at ease when making purchases. Providing people the option to navigate through your site in a language they can understand allows non-English speaking customers to feel as though they have been thought about and accommodations have been made to obtain their business. This can help in providing a great customer experience to all your customers regardless of language barriers.
- Cost Savings Through Increased Efficiency and Accuracy
Partnering with a professional language service provider ensures that you are being provided with language services that will be performed accurately and with precision by qualified professionals. Trying to communicate with LEP customers or clients can be time consuming and less than accurate if you aren’t working with a professional who has experience interpreting. Customers and clients benefit from accurate and thorough interpretations and translations and as a business owner you can rest easy in the fact that you are working with professionals who will ensure accuracy in their work. Many costly mistakes can happen through poor translation and interpretation services, eliminate that worry by partnering with Niki’s Int’l Ltd. whose work is guaranteed with a $1 Million Errors & Omissions policy, so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field.
- Language Service Providers Help to Reduce Stress
Having a good professional relationship with a reputable language service provider is key in helping to run a business that deals with LEP customers or clients. When a business has a language partner they can trust they are able to focus on other aspects of their business, as opposed to dealing with the stress, frustration and strain on communication that language barriers cause. A good language service provider will not only provide interpreters and translators but they will also educate, guide, partner, coach and manage your language service needs.
Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled translators and interpreters are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified translators and interpreters. Our work is guaranteed with a $1 Million Errors & Omissions policy, so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at www.nilservices.com.