on-site interpretation

Are you a business owner? Are there times in which you could really benefit from using a professional interpretation service? Operating a business large or small will create occasions in which you will need to hire a language service provider in order to receive an interpretation service. Whether it is a healthcare facility, a legal office or an insurance company regardless of the industry, dealing with limited English proficient (LEP) individuals on a business level can be trying, getting you nowhere and ultimately ending in a misunderstanding, which in medical instances can mean life or death. If you have made the decision as a business owner to enlist the aid of an interpreter, then you are headed in the right direction. Interpretation services are cost effective, time saving, help with reducing stress and can provide you and your client or customer with a bridge that will connect you despite the language gap.

When in need of  interpretation services, normal things come to mind such as price, quality and how quickly an interpreter can be provided, however, there are other factors that need to be considered as well. It is important to not only hire the right language service provider but you also need to make sure that you are choosing the right interpretation service and that you are provided with a qualified and experienced interpreter who can handle your specific needs. Niki’s Int’l Ltd. is dedicated to ensuring that their clients experience seamless communication with their interpretation services. It is vital you’re provided with an interpreter who is familiar with content as well as context, hiring Niki’s Int’l Ltd. to equip you with the appropriate interpretation service allows you access to their network of linguists available in over 350 languages and dialects. Interpretation demands a precise understanding of every word, nuance and idiom in order to be successful, so here are a few things to consider when hiring a language service provider when in need of interpretation services.

What Language and Dialect Do You Need for Your Interpretation?

Often times when a business owner requires the aid of an interpretation service, they may know the language they need interpreted but they are not aware of the specific dialect of  the language needed and that can be a game changer. For example in the article, “The Differences in Chinese Languages and What You Need to Know When Hiring a Chinese Interpreter,” it states that there seven different major language classifications with a plethora of regional dialects that fall within each language classification. All of these languages and dialects are spoken within the single country of China and a lot of them are not mutually intelligible to one another. Not knowing the specific language and dialect can lead to confusion when hiring an interpreter. It would be disastrous and a waste of time and money to have an interpreter show up to interpret only to find out that they do not speak the specific dialect that your client or customer speaks. This is why it is so important to find out the exact language and dialect you need your interpreter to speak before hand, so that you can share that knowledge with the language service provider so they can ensure you are getting the right interpreter for your needs.You may also have the language service provider find out the specified language and dialect that the LEP individual you’re dealing wiht speaks.

I need a Certified Interpreter for the Medical or Legal field

If your business falls under the medical or legal category, then it may be required that you have a certified interpreter to handle the delicate needs of your interpretation. Most interpreters are required to be Nationally and State certified if they are pursuing careers in the medical or legal fields. Medical interpreters are normally certified through either the Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters. Court interpreters tend to be certified through the Consortium for Language Access in the Courts. Certifications allow you to know that the interpreter has been tested and has passed exams which dictate whether or not they are capable of handling the responsibility of medical or court interpreting. Niki’s Int’l Ltd. has been in business for over 20 years and has built a reliable database of qualified and certified legal and medical interpreters who are ready and willing to assist you throughout your interpretation service with professionalism and accuracy.

What Interpretation Service Do I Need?

  • On-Site Interpretation Service

Perhaps you are the owner of a family run dental office and you have a patient from Venezuela coming in who has an abscessed tooth and is in a lot of pain, you know that the patient doesn’t speak English, so you decide to call Niki’s Int’l Ltd. to see what your options are regarding interpretation services. Niki’s Int’l Ltd. suggests that on-site interpretation is the best option for you because it allows professional interpreters to deliver immediate communication while reading body language and facial expressions, which is an important component of interpreting. Having an interpreter physically present in situations that may be difficult to understand due to medical terminology and where a patient may be in pain can often times help them to feel calm and a more comfortable because they can relate to the interpreter due to the fact that they speak the same language.

  • Telephone Interpretation Service

Telephone interpretation services are very effective for situations when you have an LEP individual who needs immediate attention or when you have a relatively simple dialogue that you need to engage in quickly and efficiently. Maybe you have test results to deliver or you need to confirm an appointment with a patient or client, then telephone interpretation is the perfect solution for you. Niki’s Int’l Ltd. guarantees that a telephone interpreter will be available to connect with you in two minutes or less any time you call for telephone interpretation services. Telephone interpreters use their language proficiency and interpreting ability to ensure exceptional patient and client care.  

  • Video Remote Interpretation Service (VRI)

Video remote interpreting is an interpretation service that is quickly becoming the wave of the future in many industries who utilize interpretation services. VRI is a video telecommunication service that uses a sophisticated web-based platform to provide sign language or spoken language interpreting services. This language solution really embodies the best of both on-site and telephone interpretation services because it allows you to not only see and hear the interpreter but it is pretty much available everywhere in the world, all you need is a computer and connection to the internet. VRI is cost-effective because you are only paying for the time spent with the interpreter it is also very helpful if your business is located in a remote region where it may be hard to find an interpreter who speaks the language needed and is available to come to the remote area to interpret. Niki’s Int’l Ltd. offers on-demand VRI services and guarantees that video remote interpreters are available to connect with you in five minutes or less for on-demand service. VRI is an immediate solution for spoken as well as sign language interpreting and can help businesses ensure accuracy and efficiency when interacting with LEP individuals.

Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled translators and interpreters are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified legal translators and interpreters. Our work is guaranteed with a $1 Million Errors & Omissions policy, so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at www.nilservices.com.

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