Enlist the Aid of a Professional Interpreter:

Whether it’s a routine checkup or a visit to the emergency room, visiting healthcare facilities can be a stressful experience for limited English proficient (LEP) individuals in America. Having a health concern is stressful enough, however throwing a language barrier into the mix can cause confusion, misunderstandings and in some cases additional injury. It’s vital, proper procedures are put in place and followed when interacting, treating and caring for LEP patients. If a language barrier is present, the first step that needs to be taken by medical staff is to enlist the assistance of a professional interpreter in order to break down the language barrier and facilitate accurate and effective communication.

Due to the increase in diversity within our communities, medical workers are facing language barriers on a regular basis. Providing optimal care to all patients regardless of the language they speak is possible with the incorporation of language services. Professional language service companies (LSC) offer various language services that combat the negative effects that can be associated with language barriers faced in healthcare settings.     

Choosing the Language Service Best Suited for Your Specific Needs:

Professional LSC’s offer various language service solutions designed to breakdown language barriers in different medical settings and scenarios. Each language service can be accessed through a partnership with a LSC.

On-Site Interpretation for Healthcare Usage:

On-Site interpretation is a vital language service best used when there is a need for the physical presence of an interpreter. Pre-scheduled appointments are the best way in which to utilize an on-site interpreter. The interpretation is clear, precise and highly accurate because the physical presence allows for a more well rounded interpretation. On-site interpreters use body language, facial expressions and the complete essence of the exchange in order to provide interpretation in its purest form.

Over-The-Phone (OPI) Interpretation for Healthcare Usage:

Over-The-Phone (OPI) Interpretation is very convenient to use when a small amount of information needs to be collected or a short exchange needs to take place. Calling a patient in order to supply test results or to confirm or cancel an appointment would be a great opportunity to utilize OPI. Healthcare facilities that frequently provide care for LEP patients greatly benefit from the advantages of OPI. OPI can be pre-scheduled or used on-demand with minimal wait times. Saving time, reducing stress as well as mistakes are all made possible by utilizing OPI when interacting with LEP patients.

Video Remote Interpreting (VRI) for Healthcare Usage:

Video remote interpreting uses a web based platform to connect LEP patients with professional interpreters via the internet. VRI combines the optimal features of on-site interpretation with the convenience of OPI. VRI is an invaluable asset in emergency medical situations and for hospital use. VRI carts are a creative solutions that connects a tablet to a portable cart that can be rolled from room to room as needed. Connecting to an interpreter through VRI allows for quick access to professional interpreters regardless of the time of day or region in which you’re located. This technologically advanced service is saving lives and facilitating communication in healthcare settings across America.

Never allow a language barrier to impede the ability to provide optimal care to LEP patients. Contact Niki’s Int’l Ltd. in order to gain access to various language services that aid in breaking down the language barriers often faced in healthcare settings.

Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled interpreters and translators are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified interpreters and translators. Our work is guaranteed with a $1 Million Errors & Omissions policy, so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at

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