The Value of Interpretation Services:

In modern American communities, professional interpretation services are an essential part of everyday interactions. It has become the norm for almost any industry that you can think of – businesses, healthcare facilities, legal offices, insurance companies, etc. to utilize professional interpretation services on a daily basis. Interacting with limited English proficient (LEP) individuals requires the assistance of an interpreter who is able to communicate in the same language, as well as understand the dialect, that the individual you are communicating with uses. When disclosing such important and sensitive information, it ‘s necessary to ensure accuracy. Discussing medical symptoms in detail, or recounting specific events about a night in question during an arbitration, warrants complete transparency and comprehension on all sides of the playing field. Neglecting to make the proper arrangements to obtain a certified interpreter can oftentimes have a disastrous outcome.

At no point in time is it okay to conduct interactions with LEP individuals in a professional setting, such as medical or legal, without an interpreter. Relying on the internet, bilingual staff members, or the LEP individual’s friends or family members to simply get the gist of what is being said can set you up for failure. Putting both the LEP individuals and yourself at risk because of a language barrier is not worth it when there are effective, accurate and affordable interpretation services available 24/7.

Example of Interpretation Gone Wrong:

Sandra George was an elderly Macedonian woman, an LEP individual, who had a tumor on her vestibular nerve. During her very first consultation with the doctor, she had a friend interpret for her. Sandra left the appointment thinking the worst – that the tumor was malignant, however, it was not. Despite the fact that at every appointment she attended thereafter a certified Macedonian interpreter was present, Ms. George continued to believe that her tumor was cancerous, after all, that was what her trusted friend had interpreted for her. Sandra George ended up having surgery to remove her tumor but during the operation one of her facial nerves was accidentally severed, resulting in palsy on one side of her face. This story is only one of many in which inaccurate interpretation ended up negatively impacting someone’s life; for this reason it’s vital to establish complete accuracy from the very beginning. 

Leveraging The Difference Between Price and Value:

If you find that your budget is getting in the way of properly overcoming language barriers between you and your patients, clients or customers, contact a language service company (LSC) and go over the options available to you that can fit your budget while also allowing you to obtain the necessary resources valuable to your livelihood.

Niki’s Int’l Ltd. is a language service company with over 20 years of experience that provides a variety of professional and affordable interpretation services that are guaranteed to meet both your language and budgeting needs.

At Niki’s Int’l Ltd, it’s not just on-site interpretation that is offered, but over-the-phone interpretation (OPI) and video remote interpretation (VRI) are offered as well. Both of which are wonderful options to capitalize on when faced with a language barrier. OPI and VRI can be used on-demand, connecting you with an interpreter with little to no wait time, making them both incredibly convenient and user-friendly. It’s important to understand the value of providing interpretation services to the LEP individuals who aid in allowing your business or organization to flourish and thrive. Contact Niki’s Int’l Ltd. today to hear about all the options available to help you with all of your interpreting needs.

Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled interpreters and translators are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified interpreters and translators. Our work is guaranteed with a $1 Million Errors & Omissions policy so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at

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