Telephone interpretation also known as over-the-phone (OPI) interpretation, is a remote language service aiming to provide seamless communication between two or more people who do not speak the same language. Telephone interpretation connects you to a qualified interpreter who speaks the language and dialect you need in order to effectively communicate with your limited English proficient (LEP) clients, customers or patients. Once a language barrier has been determined, buyers of telephone interpretation services can quickly and effectively connect to an interpreter who speaks the specific language and dialect you need all within a minimal wait time.
Telephone interpretation is extremely effective when you have an LEP individual who needs immediate attention or when you have a relatively simple exchange that needs to take place. Telephone interpreters convert the source language into the target language which enables everyone involved in the exchange the opportunity to understand the information being discussed, despite not having the ability to speak, read or write the same language.
Benefits Gained by Investing in Professional Telephone Interpretation Services:
There are many benefits telephone interpretation has to offer businesses, facilities and organizations who interact with limited English proficient (LEP) individuals on a frequent basis. Oftentimes short interactions need to take place in order to collect a small amount of information or to simply engage in a quick interaction. These situations are when telephone interpretation really shines. Perhaps you operate a legal office and you need to call your LEP client to go over a few details regarding an upcoming court appearance, or you work at a healthcare facility and you need to call an LEP patient in order to confirm their date of birth or to schedule a follow up appointment. Telephone interpretation allows communication to be facilitated remotely while keeping accuracy the highest priority.
Telephone interpretation is very cost effective and greatly aids in the reduction of money spent on language services for businesses that interact with LEP individuals on a regular basis. You are only paying for the actual time connected over the phone with the interpreter, this specific language service is charged per minute and you’re not held responsible for paying an hourly minimum and travel costs that can sometimes be associated with on-site interpretation. Not only is telephone interpretation convenient it can actually decrease the amount of money you spend on language services each year.
Professional Telephone Interpretation Services Can Be Acquired by Contacting Niki’s Int’l Ltd.:
Niki’s Int’l Ltd. is a language service company (LSC) with over 20 years of experience providing expert language services in order to break down language barriers and facilitate communication in a variety of settings. If your company, facility or organization interacts with LEP individuals on a regular basis, incorporating telephone interpretation into your daily routine can greatly benefit not only you but your valued LEP clients, customers and patients as well. Gain access to a network of highly trained and skilled professional telephone interpreters available in over 350 languages and dialects. Niki’s Int’l Ltd. is dedicated to providing clients with seamless communication that breaks down language barriers and allows for the exchange of information regardless of the language you speak.
Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled interpreters and translators are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified interpreters and translators. Our work is guaranteed with a $1 Million Errors & Omissions policy, so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at www.nilservices.com.