Medical Interpretation is a Necessity in Healthcare Settings:
Communication is key for doctors to figure out what is going on with the patient they are treating. Normally one would ask what the ailment is and the patient would respond, however, when a language barrier is thrown into the mix, complications can quickly arise. The only tactic to safely utilize that breaks down language barriers and provides clear, concise communication are medical interpretation services. Medical interpretation is a requirement for treating limited English proficient (LEP) patients, without it you risk misdiagnosis, poor healthcare, malpractice lawsuits and even death. Subpar care is unexceptable, it’s vital for healthcare facilities to incorporate the usage of a language access plan that includes a variety of interpretation solutions to use when faced with a language barrier. The following is a breakdown of the most effective interpretation services to use in healthcare settings.
Due to the physical presence, on-site interpreters have an edge that gives them the ability to convey words, nuances, emotions as well as the overall essence of the information being exchanged. Seeing, hearing and feeling all elements associated with the exchange helps to provide the most accurate and well rounded interpretation. Having an on-site interpreter physically present aids in making LEP patients feel calm and comfortable during a medical appointment allowing them to better perceive and take in new information regarding their medical status.
OPI connects you to a professional interpreter via the telephone who speaks the language and dialect you need in order to effectively communicate with LEP patients. OPI is a wonderful alternative to use when there is a short conversation or a small exchange of information needing to take place. Using this convenient remote interpretation service eliminates the need to have an interpreter physically present for small or short interactions.
Video remote interpretation (VRI) has been linked to providing better health care and fewer readmissions. This remote language service is cost-effective, reduces stress, increases staff productivity, and breaks down language barriers to allow LEP patients the ability to understand the situation at hand. With so many benefits, VRI is a wonderful language solution to use when providing healthcare services to LEP patients. VRI is a remote interpretation service that utilizes telecommunication software to connect individuals with an interpreter via the internet. It facilitates effective communication without the physical presence of an on-site interpreter. Regardless of not having a medical interpreter physically present, VRI keeps both the audio and visual aspects of an interpretation session intact, creating an optimal platform for remote interpretation services.
Niki’s Int’l Ltd. is a professional language service company (LSC) with over 20 years of experience bridging language gaps. Developing and incorporating the use of a language access plan into your healthcare facility is a great way to ensure language barriers do not affect the care that is provided to LEP patients. Create an atmosphere where patients feel comfortable expressing themselves and where they can fully understand the information being given to them regardless of the language they speak. Contact Niki’s Int’l Ltd. and allow them to guide you in setting up a language access plan that will allow your medical facility to accurately and confidently face language barriers.
Niki’s Int’l Ltd. is a WBENC-Certified Women Business Enterprise with 20 years of language service experience. A global network of highly skilled interpreters and translators are available 24 hours a day, 7 days a week for on-site, telephonic and video remote interpretation services. Our linguists are available in over 350 languages and dialects, and our network includes certified interpreters and translators. Our work is guaranteed with a $1 Million Errors & Omissions policy so that you can be confident that your project will be completed with the highest level of quality and professionalism within the field. For more information contact us at 1-877-567-8449 or visit our website at www.nilservices.com.