ASL

Use Localization to Target Consumers in Diverse Metropolitan Cities

Large Metropolitan Cities Attract Diverse People: Large metropolitan cities attract people from all over the world wanting to live near beautiful architecture, an assortment of restaurants, easy transportation systems, public parks and amazing entertainment options. The appeal is attractive to many, so naturally the population of these large cities is extremely culturally and linguistically diverse.…

Details
interpretation and translation

Professional Interpretation Services Can Prevent Injustice

Poor Court Interpretation Leads to Misunderstandings: In Chesterfield, Virginia, Patricia Michelsen-King quietly observed a court proceeding while she waited her turn to provide interpretation services for the next hearing. Suddenly a man shouted out loud from the back of the courtroom in Spanish, “I didn’t rape anybody!” Michelsen-King, who teaches Spanish interpretation at Virginia Commonwealth…

Details
medical interpreters

Integrating Language Services to Improve Patient Care

Language Diversity Challenges Healthcare Providers: Hospitals and healthcare facilities are struggling to effectively provide professional healthcare services to the linguistically diverse population in the United States. Language barriers prevent provider patient communication, thus resulting in substandard care and possible malpractice. Communication in healthcare is of the utmost importance, when a language barrier is present patients…

Details
telephone interpretation

Telephone Interpretation for Call Centers and Customer Service Lines

Telephone Interpretation Aids Call Centers in Accommodating the Diverse American Population: Offering services, general information or perhaps guidance on how to use a product are just a few of the services call centers and customer support lines provide. Examples of call centers are poison control, suicide helplines, businesses selling services or products as well as…

Details
medical interpreters

Providing Optimal Healthcare for Deaf Patients Through Interpretation Services

Providing Interpretation Services is the Law: Complaints over the quality of sign language interpretation provided for deaf patients has the University of Vermont Medical Center scrambling to find solutions to strengthen their offerings. Patients complained the equipment used for video remote interpretation (VRI) consistently does not work and staff at the hospital are not properly…

Details