on-site interpretation

Integrating Language Services to Improve Patient Care

Language Diversity Challenges Healthcare Providers: Hospitals and healthcare facilities are struggling to effectively provide professional healthcare services to the linguistically diverse population in the United States. Language barriers prevent provider patient communication, thus resulting in substandard care and possible malpractice. Communication in healthcare is of the utmost importance, when a language barrier is present patients…

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telephone interpretation

Telephone Interpretation for Call Centers and Customer Service Lines

Telephone Interpretation Aids Call Centers in Accommodating the Diverse American Population: Offering services, general information or perhaps guidance on how to use a product are just a few of the services call centers and customer support lines provide. Examples of call centers are poison control, suicide helplines, businesses selling services or products as well as…

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interpretation services

Providing Optimal Healthcare for Deaf Patients Through Interpretation Services

Providing Interpretation Services is the Law: Complaints over the quality of sign language interpretation provided for deaf patients has the University of Vermont Medical Center scrambling to find solutions to strengthen their offerings. Patients complained the equipment used for video remote interpretation (VRI) consistently does not work and staff at the hospital are not properly…

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interpreter

Indigenous Language Barriers Faced in Immigration Court

There’s a Shortage of Court Interpreters Who Speak Indigenous Languages: Illinois immigration courts are falling short at providing professional court interpreters who speak an indigenous Mayan language called Q’anjob’al. The language is spoken by close to 550 people in the Champaign-Urbana area. The National Immigrant Justice Center, reported an increase in Q’anjob’al speaking immigrants over…

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professional interpreters

Transcreation Checklist

Transcreation Success: If your company is interested in expanding internationally or perhaps targeting culturally diverse domestic markets, you have probably come across the term transcreation. Transcreation is a language service helping companies gain attention from diverse consumer markets by linguistically, culturally and emotionally appealing to their senses. Creating and adapting a marketing message that transcends…

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on-site interpretation

Translation Requires Precision; Translating Pharmaceutical Content (Part One)

Poor Translation Has The Chinese Pharmaceutical Industry Updating Nation Wide Requirements: A Chinese pharmaceutical company, based in the Guangdong Province, was issued a warning letter from the US Food and Drug Administration (FDA) for improperly translating a drug label. The letter stated the Guangdong Zhanjiang Jimin Pharmaceutical Co. violated regulations when it labeled an over-the-counter…

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